Dunbar Window Cleaning

Terms and Conditions

Terms and Conditions – Dunbar Window Cleaning

Welcome to Dunbar Window Cleaning. By visiting our website, requesting a quote, or using our services, you agree to be bound by the following Terms and Conditions. Please review them carefully before proceeding.

General Use

These Terms and Conditions apply to all interactions with Dunbar Window Cleaning, including use of our website, communications, and services. By engaging with us, you acknowledge and agree to these terms. We may update or revise these Terms and Conditions from time to time, and any changes will take effect once posted.

Services

Dunbar Window Cleaning provides professional exterior window and exterior glass cleaning services for residential and select commercial properties. Services may include exterior window cleaning, skylight cleaning, and other related exterior glass services as described on our website or in your service agreement. All services are exterior-only unless otherwise stated in writing.

Scheduling and Access

Service appointments are scheduled based on availability, location, and weather conditions. Exterior window cleaning is weather-dependent, and appointments may be delayed or rescheduled due to rain, wind, or other unsafe conditions. We will make reasonable efforts to notify you of any changes and reschedule promptly.

Pricing and Payment

Pricing is based on factors such as property size, window accessibility, and scope of work. Estimates or quotes will be provided before service begins. Payment is due upon completion of the service unless a different arrangement has been agreed to in advance. Accepted payment methods may include electronic payment, credit or debit card, or other approved methods.

Client Responsibilities

To allow services to be completed safely and efficiently, you agree to provide clear exterior access to all windows and glass surfaces scheduled for cleaning. You are responsible for informing us of any known hazards, fragile features, or access limitations. Pets and children must be kept away from the work area during service.

If access is restricted or conditions prevent completion of the scheduled service, we reserve the right to reschedule the appointment or adjust pricing accordingly.

Property Condition and Liability

Dunbar Window Cleaning takes reasonable care while performing services. However, we are not responsible for damage resulting from pre-existing conditions such as worn seals, failing window frames, loose glass, or prior structural issues. Our liability, if any, is limited to the cost of the service performed. We are not responsible for indirect, incidental, or consequential damages.

Cancellations and Rescheduling

Appointments may be cancelled or rescheduled with at least 24 hours’ notice. Cancellations made with insufficient notice may be subject to a cancellation fee.

Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in that policy.

Governing Law

These Terms and Conditions are governed by the laws of the Province of British Columbia and the applicable laws of Canada. Any disputes arising from these terms will be resolved in the courts of British Columbia.

Website Content and Intellectual Property

All website content, branding, logos, and materials associated with Dunbar Window Cleaning are our property and are protected by applicable intellectual property laws. Content may not be copied, reproduced, or used without prior written permission.

Indemnification

You agree to indemnify and hold harmless Dunbar Window Cleaning, including its owners and employees, from any claims or liabilities arising from your use of our services, violation of these Terms and Conditions, or conditions related to your property.

Uncontrollable Events

We are not responsible for delays or inability to perform services due to events beyond our reasonable control, including severe weather, natural events, government actions, or other unforeseen circumstances.

Contact Information

If you have questions about these Terms and Conditions, please contact:
Dunbar Window Cleaning
Phone: (778) 222-6959

By using our services or visiting our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.